Vista SP1 disables ZoneAlarms

Came across an interesting problem this week. A PC which had been updated to Vista Service Pack One was disabled from accessing the internet.

The cause was a failure with ZoneAlarms. The user hadn’t updated the ZoneAlarms software with the release for Vista SP1 before installing the Vista update.

This caused the Internet to be shutdown. The only resolution was to uninstall ZoneAlarms, which opened up the internet access then reinstall the current Vista SP1 version at ZoneLabs website to enable the internet with ZoneAlarms protection.